108 (emergency telephone number)

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108 is a free telephone number for emergency services in India, currently operational in nineteen States (Andhra Pradesh, Assam, Bihar, Chhattisgarh, Goa, Gujarat, Himachal Pradesh, Karnataka, Madhya Pradesh, Maharashtra, Meghalaya, Odisha, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttarakhand and Uttar Pradesh) and two Union Territories (Dadra & Nagar Haveli and Daman & Diu.) The 108 Emergency Response Service is a free emergency service providing integrated medical, police and fire emergency services. The service is a public-private partnership between state governments and private EMS providers. This (108) system is introduced by Central government of India. And the system was designed by Satyam Infotech. As of November 2014 this service had handled over 5.4 lakh emergency cases in India.

File:The 108 Ambulance.jpg
The 108 ambulance of Tamil Nadu

The process

When an emergency is reported through 108, the call taker gathers the needed basic information and dispatches appropriate services. Basic information obtained includes:

  • Where the call is placed from (district/taluka/city/town/exact location/landmark)
  • The type of emergency
  • Number of people injured and the condition of the injured
  • The caller's name and contact number – for location guidance if required

Emergency help dispatched through this process is expected to reach the site of the emergency in an average of 18 minutes. Pre-hospital care will be given to patients being transported to the nearest hospital.

GVK EMRI operates Dial 108 in Emergency in public private partnership with state governments. The service is normally free to patients . GVK EMRI operates over 800 ambulances in Andhra Pradesh from where its operations began in Hyderabad.

Ambulances Distribution in Various States -

Andhra Pradesh - 108
Assam - 899
Chhattisgarh - 540
Goa - 33
Gujarat - 671
Himachal Pradesh - 174
Karnataka - 517

Madhya Pradesh - 604
Meghalaya - 47
Odisha - 108
Punjab - 108
Rajasthan - 592
Tamil Nadu - 638
Telangana - 108
Uttarakhand - 245
Uttar Pradesh - 1194

Dadra & Nagar Haveli and Diu & Daman - 13 (Included Boat Ambulances)


  • "Uttar Pradesh". Retrieved 31 October 2012.<templatestyles src="Module:Citation/CS1/styles.css"></templatestyles>

External links