Buckeye CableSystem
Life is Better with Buckeye
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| Private | |
| Industry | Telecommunications |
| Founded | Toledo, Ohio |
| Headquarters | Toledo, Ohio |
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Key people
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Allan Block Chairman |
| Products | Cable TV, Broadband Internet, Dial-Up Internet, WiFi Hotspots, Digital Voice |
| Website | www.buckeyecablesystem.com |
Buckeye CableSystem, known as The CableSystem until August 1996, is a cable company located in Toledo, Ohio, USA, which serves northwest Ohio and parts of southeast Michigan. Buckeye CableSystem is a full-service cable company including TV, broadband and home telephone services. [1]
It is owned by Block Communications which also owns The Blade and The Pittsburgh Post-Gazette newspapers. [1]
Buckeye CableSystem also operates the cable system in Sandusky and Erie County in north central Ohio, which was formerly known as Erie County Cablevision. [1]
Buckeye CableSystem also has a regional sports network Buckeye Cable Sports Network (BCSN). [1]
Contents
Services[2]
Video: Digital Cable TV, Video On Demand, Pay Per View, Whole Home DVR on up to 6 TVs, HD DTA converters (2 free per account) and over 100 HD options. Buckeye TV Everywhere: Cable TV customers watch streamed content from various cable TV programmers on Web enabled devices such as computers, smartphones, tablets and more. [3]
Internet: Buckeye Express High-Speed Internet - Ranging from 3 mbps to 300 mbps; personalized data plans and unlimited data available [4]
Phone: Buckeye Phone—3 Phone Plans Available—Digital home telephone service, using a hybrid VoIP[5]
Buckeye Brainiacs: Technical and equipment support technicians for Buckeye Cablesytem customers.[6]
Customer Service and Payment Locations[7]
LOCAL CUSTOMER SERVICE HOURS : 24 hours a day, Seven days a week
419.724.9800 (NW Ohio/SE Michigan) | 419.627.0800 (Erie County) | 800-866-3260 (Toll Free)
Technical Support also available online [8]
Payment Locations
Southwyck Main Office - 5566 Southwyck Blvd. Toledo OH 43614 - Open 365 days a year.
Mon - Sat: 8 AM - 7 PM; Sun: 12 PM - 5 PM; Holiday hours vary
Deveaux Office - 2600 W. Sylvania Ave. Suite 106, Toledo, OH 43613
Mon - Sat: 8 AM - 7 PM; Sun: 12 PM - 5 PM; Closed some holidays
Erie County Main Office - 409 E. Market St, Sandusky, OH 44870
Mon - Sat: 8 AM - 6 PM; Closed Sunday; Closed some holidays
** Deposit boxes are available at Southwyck and Erie locations
Additional Payment Locations
Toledo Urban Federal Credit Union | Island Variety | Broadway Food Mart | Holland Carry Out | AJ's Carry Out | Sandusky Discount Drug Mart | Huron Discount Drug Mart
** Processing fees will apply at additional payment locations
Carriage disputes
WUPW
On December 12, 2012 at 5PM, Buckeye CableSystem ceased broadcasting of local Fox affiliate WUPW, due to a dispute between the cable system, WUPW owner American Spirit Media and WUPW operator Raycom Media (owners of WTOL). The dispute was over the increase in rates to carry the station in light of its low ratings and American Spirit's purchase of WUPW, in which they gave control of the station to WTOL. Since that date, CableSystem viewers saw a notice about the dispute in WUPW's channel position explaining the dispute.[9]WUPW would return into lineup on January 21, 2013.[10]
WNWO
December 15, 2013 saw the expiration and non-renewal of the retransmission contract between WNWO-TV and local cable company Buckeye CableSystem. With the two unable to reach an agreement on a monetary price to continue WNWO's cable coverage, Buckeye had to drop the station (at Sinclair's request, as per FCC regulations, which state a station cannot be retransmitted without its permission/consent) and blocked out any NBC programming aired on Detroit's WDIV-TV (also carried on cable) with infomercials from QVC. WNWO's analog and high-definition channels were replaced by those of CBET-DT (the CBC Television O&O) in nearby Windsor, Ontario, Canada. This allowed Buckeye to provide coverage of the 2014 Winter Olympics and the 2014 Stanley Cup playoffs via CBC to their customers (Buckeye later "thanked" CBC with a television commercial, sung to the tune of the Canadian national anthem).[11] Cable coverage of both properties on NBCU's cable properties such as NBCSN and CNBC was unaffected by the dispute, as NBCUniversal's carriage agreements for their cable networks were unrelated in whole to the WNWO dispute.
On July 14, 2014, the carriage dispute between Sinclair Broadcast Group and Buckeye CableSystem officially ended with the two parties coming up with a new two-year agreement. As a result of the agreement, Buckeye CableSystem subscribers in the Toledo area began receiving the WNWO-TV signal once again. CBET, whose standard-definition channel was part of the Buckeye CableSystem line-up prior to the dispute, had both versions remaining on the system, though relocated to different channel positions.[12]
References
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- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ The Blade: "Fox affiliate's legal dispute with Buckeye CableSystem also involves WTOL’s owner", December 13, 2012.
- ↑ http://m.toledoblade.com/business/2013/01/21/WUPW-back-on-Buckeye-Cable-lineup.html
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ http://www.toledoblade.com/TV-Radio/2014/07/15/Buckeye-WNWO-reach-deal.html
