Hinduja Global Solutions Limited
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| Public | |
| Traded as | NSE & BSE: HGS |
| Industry | Business Process Outsourcing (BPO) |
| Founded | 2000 (as HTMT) |
| Headquarters | Bangalore, India |
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Number of locations
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65 |
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Key people
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Ramkrishan P. Hinduja (Chairman), Partha Desarkar (CEO) |
| Services | business process outsourcing |
| Revenue | USD 458 million (FY 14-15) |
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Number of employees
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40x000 (01-SEP-2015) |
| Website | www |
Hinduja Global Solutions, is a pure play business process outsourcing service provider headquartered in Bangalore,[1] and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has 40000+ employees world wide with a large employee base in India. It has presence in about 12 countries including Philippines, USA, UK, Canada, France, Germany, Italy, Netherlands, Mauritius, UAE and Jamaica. In India, it has more than 24 "delivery centers" including major cities like Bangalore, Chennai, Hyderabad, Mumbai, and growing cities like Mysore, Nagercoil, Durgapur, Siliguri, and Guntur.[2]
History
The history of HGS (Hinduja Global Solutions) began in 1993 under the name ALIT Ashok Leyland Information Technology, providing information technology services. In 2000, ALIT merged with Hinduja Finance Corporation (HFC) to form HGS.
2003 marked a milestone for HGS with the acquisition of Customer Contact Center Inc., a call center company located in the Philippines. In 2007, HGS acquired AFFINA LLC, a US-based contact center and database management and marketing research company and in 2010, UK-based Careline Services, another contact center management services provider, was acquired. In 2011, HGS acquired Canadian-based On-line Support Inc. (OLS) to further strengthen its presence in North America.
On 30 June 2015, HGS announced the signing of a definitive agreement to takeover a significant portion of Mphasis Emerging Markets BPO business. HGS is a global BPM leader in optimizing customer experience for clients. With this acquistion, HGS expanded its footprint in Bangalore, Noida, Raipur, Chennai, Pune, Mumbai, Vadodara, Indore, Puducherry, Ahmedabad, Bhubaneswar and Mangalore. Also it entered the competitive BPO market in terms of employement with its only centre in North India in Noida.
HGS is a public limited company, listed on both the leading stock exchanges in India, the National Stock Exchange of India Limited (NSE) and the Bombay Stock Exchange (BSE).
