ConsumerAffairs
| Private | |
| Industry | Consumer protection Industry self regulation |
| Headquarters | Lake Tahoe, Nevada |
|
Key people
|
Zac Carman (CEO)[1] |
| Website | ConsumerAffairs |
ConsumerAffairs is a consumer advocacy organization based in the American city of Lake Tahoe, Nevada.[2][3] The organization, which was founded in 1998 and currently headed by Zac Carman,[1] "watches for trends among complaints [and] offers scam alerts".[4] The website has earned accolades from the Consumer Federation of America.[5] ConsumerAffairs has evaluations on a diverse array of companies and products, such as JC Penney,[6] DirectTV,[7] Sprint,[8] the iPhone,[9] American Tax Relief (not to be confused with the American Taxpayer Relief Act),[10] as well as national and local banks.[11] In addition, ConsumerAffairs regularly provides tips to activities such as online shopping,[12] as well as evaluates law enforcement strategies, such as the placement of red light cameras.[13] As of August 2015, "Consumer Affairs is a top 600 web site in the U.S. Their web site gets 7.5 million visitors each month and they broadcast on 150 radio stations."[14] ConsumerAffairs is not a government agency and charges a fee to companies to become accredited. Accredited companies receive tools to better manage their reputation.
Criticism
In 2014, ConsumerAffairs was harshly critiqued by Truth in Advertising for providing glowing reviews to "accredited" companies, i.e., those that had paid it a fee, while negatively rating all those that had not.[15]
See also
References
- ↑ 1.0 1.1 Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
- ↑ Lua error in package.lua at line 80: module 'strict' not found.
