Economic impact of the COVID-19 pandemic in the United States

Main articles: COVID-19 pandemic in the United States and Financial market impact of the COVID-19 pandemic

Economic impact of the COVID-19 pandemic in the United States

File:IMF World Economic Outlook April 2020 Real GDP growth rate (map).svg Map showing real GDP growth rates in 2020, as projected by the IMF.
Date	March 2020 – present
Type	Global recession
Cause	COVID-19 pandemic-induced market instability and lockdown
Outcome	Sharp rise in unemployment Stress on supply chains Decrease in government income Collapse of the tourism industry Collapse of the hospitality industry Reduced consumer activity

The economic impact of the 2020 coronavirus pandemic in the United States has been largely disruptive. They adversely affected travel, financial markets, employment, a number of industries, and shipping.

Overview

The Congressional Budget Office (CBO) summarized the ongoing and expected economic impact in a May 2020 report:

• The unemployment rate increased from 3.5% in February to 14.7% in April, representing a decline of more than 25 million people employed, plus another 8 million persons that exited the labor force.
• Job declines were focused on industries that rely on "in-person interactions" such as retail, education, health services, leisure and hospitality. For example, 8 of the 17 million leisure and hospitality jobs were lost in March and April.
• The economic impact was expected to hit smaller and newer businesses harder, as they typically have less financial cushion.
• Real (inflation-adjusted) consumer spending fell 17% from February to April, as social distancing reached its peak. In April, car and light truck sales were 49% below the late 2019 monthly average. Mortgage applications fell 30% in April 2020 versus April 2019.
• Real GDP was forecast to fall at a nearly 38% annual rate in the second quarter, or 11.2% versus the prior quarter, with a return to positive growth of 5.0% in Q3 and 2.5% in Q4 2020. However, real GDP was not expected to regain its Q4 2019 level until 2022 or later.
• The unemployment rate was forecast to average 11.5% in 2020 and 9.3% in 2021.

The CBO also forecast in April 2020 that the federal budget deficit in fiscal year 2020 would be $3.7 trillion (17.9% GDP), versus the January estimate of $1 trillion (4.6% GDP). This increase reflected relief legislation such as the CARES Act.

Travel

File:Delta Planes at MCI (49879371996) (cropped).jpg

Delta Air Lines planes parked on a taxiway at Kansas City International Airport. The planes are parked due to the sharp decrease in demand for air travel.

File:President Trump and the Vice President meet with Airline CEOs about the Coronavirus (49618513938).jpg

March 4: President Trump and Airline CEOs discuss COVID-19's impact on the travel industry.

File:U.S. motor gasoline product supplied (49784554532).png

Demand for motor gasoline fell sharply.

In mid-March, most major American and foreign airlines began cutting back on domestic and international flights as a result of the sudden drop in travel demand from the pandemic and subsequent travel bans. They have phased out routes and were making frequent schedule updates. Cruise lines suspended all departures from the United States on March 14.

The outbreak produced occasional disruptions to air traffic control with area control centers in New York and Indianapolis, and airport towers at Midway International Airport in Chicago and McCarran International Airport in Las Vegas evacuated for sterilization after at least one person who had been in each tested positive for COVID-19.

On March 14, Amtrak reduced its service between Washington and Boston as the COVID-19 outbreak drastically decreased travel demand. It faced steep revenue losses during the crisis. It also asked noncritical employees "to take time off on an unpaid basis." By the following week, New York's subways, usually the nation's busiest, were running mostly empty, which had the Metropolitan Transportation Authority using $1 billion from its line of credit to stay afloat.

The lobbying group for the airline industry, Airlines for America (A4A), on March 16 called for a $50 billion subsidy, including $4 billion for cargo services. CNBC reports that airlines are preparing for a ban on domestic flights after President Trump said on March 14 he is considering travel curbs and acting DHS Secretary Chad Wolf said all options remained on the table when asked about a possible ban, the first since the September 11 attacks in 2001. United Airlines said they expected a drop of $1.5 billion in March revenue, American Airlines said they expected to decrease domestic capacity by 20% in April and 30% in May, and Delta Air Lines told employees it would cut capacity by 40%.

Financial market impacts

See also: Financial market impact of the COVID-19 pandemic

File:March 3, 2020 FOMC Press Conference NZ73153 (49614546592).jpg

March 3: Federal Reserve chairman Jerome Powell announces a 50 basis point (0.5% percentage point) interest rate cut in light of "evolving risks to economic activity."

On February 27, 2020, the Dow Jones Industrial Average (DJIA) dropped 1,191 points, the largest single-day point drop in the index's history at the time; some attributed the drop to anxiety about the epidemic. The same day, the S&P 500 logged a 4.4% decline. Since then, the record has been beaten five more times during the outbreak on March 9 (2,013), March 11 (1,465), March 12 (2,353), and finally setting the current record for most points lost in a single day by losing 2,997 points on March 16. It once again fell another 1,338 points on March 18. On March 13, the stock market rebounded for the single largest one-day point gain in the market's history by gaining 1,985 points after Trump declared a state of national emergency to free up resources to combat the virus. The six business days it took for the S&P 500 Index to drop 10% (from February 20 to 27) "marked the quickest 10% decline from an all-time high in the index's history." From January 21 to March 1, the DJIA dropped more than 3,500 points, equating to roughly a 13% decrease.

Stock index futures declined sharply during Trump's March 11 address, and the Dow Jones declined 10% the following day—the largest daily decline since Black Monday in 1987—despite the Federal Reserve also announcing it would inject $1.5 trillion into money markets. By March 18, investors were shunning even assets considered safe havens during economic crises, such as government bonds and gold, moving into cash positions. By March 20, the Dow Jones was below the level when President Trump was inaugurated on January 20, 2017, having fallen 35% from its February peak. The markets rallied between March 23 and 26, with the Dow having its best three-day gain since 1931. On March 27, the Dow fell 3.5% and the S&P 500 fell 3.2%. The NASDAQ Index also fell. Boeing fell 10%, while Exxon and Disney each fell 6%.

Employment effects

See also: Economic impact of the COVID-19 pandemic

On May 8, 2020, the Bureau of Labor Statistics reported that 20.5 million nonfarm jobs were lost and the unemployment rate rose to 14.7 percent in April. This followed reports of weekly initial claims for unemployment insurance that increased from a typical level of around 200,000 per week through early March, to 3.3 million the week of March 21, a peak of 6.9 million (March 28), and declines each week thereafter to 3.0 million the week of May 9th. A total of 36.5 million filed for unemployment insurance from March 21st to May 9th. The Congressional Budget Office estimated that costs for unemployment insurance claims were $49 billion in April 2020, versus $3 billion in April 2019. An estimated $27 billion of the increase was due to the $600/week increase in unemployment benefits due to the CARES Act.

The Urban Institute estimated that about 25 million people would lose their employer-provided health insurance if the unemployment rate rises to 20%. Of these, 12 million would obtain Medicaid coverage, 6 million would find coverage privately, and 7 million would become uninsured.

Meat supply

Main article: Impact of the COVID-19 pandemic on the meat industry in the United States

File:Perdue Chicken Delivery (49875267726).jpg

May 8, 2020: Distribution of frozen chicken to those in need in Baltimore, Maryland

Meatpacking plants experienced sporadic shutdowns as many workers contracted COVID-19, resulting in spot meat shortages around the country.

According to the Centers for Disease Control and Prevention issued a report stating that by April 27, out of 130,578 workers nationwide, at least 4,913 meat and poultry plant workers had COVID-19. Cases were reported in 115 plants located in 19 states, and at least 20 people had died. At least 2 USDA meat inspectors have died of COVID-19, 137 have tested positive, and 704 others have refused to work due to lack of protective equipment in a high-risk environment.

As of April 22, about 25% of the pork processing capacity of the nation has been cut. Beginning in late March 2020, weekly beef production is down 19% year-over-year. As the fastest-growing mass-market meat animal in the United States, chickens are the most vulnerable to farms running out of capacity to hold an excess population. At least two million chickens were euthanized on farms in Delaware and Maryland rather than slaughtered for meat, due to lack of capacity to process them for human consumption.

By May 5, around 18% of Wendy's restaurants (concentrated in certain geographic areas of the country) were unable to serve beef sandwiches, but still had chicken available. Wendy's uses fresh beef; in contrast, McDonald's, which uses frozen beef, was unaffected. Supermarket and big box chains Kroger, Wegmans, Costco, Whole Foods, ShopRite, Sam's Club, Stop and Shop, Price Chopper Supermarkets, and others started limiting the amount of meat purchased per customer. Hundreds of millions of pounds of beef and pork remain in cold storage, originally intended for restaurants; the USDA started allowing this meat to be sold at grocery stores, though it must be cut down by store workers into consumer-sized packages.

Seafood supply

The COVID-19 pandemic affected fishing and seafood industries worldwide beginning with the temporary lockdown and closing of all but essential businesses. This affected restaurants, which in the U.S. is where 80% of fish and seafood consumption takes place. Disruption to seafood exports resulted in cancelled orders to both national and overseas purchases. Many fisheries became unprofitable and seafood export and import outlets were shuttered, with fishing crews and seafood processing workers being driven into finding other work as market dries up.

In the midst of the pandemic, seafood industries, environmentalist and local companies attempted to adapt by urging consumers to buy local seafood and providing home deliveries. Providing home deliveries contributed to further strengthening connections between suppliers and consumers directly, as well purchasing seafood otherwise overlooked by consumers in an attempt to experiment in homemade dishes. Promoting local seafood purchases has also decreased the travel, amount of time fish is frozen and/or re-thawed as well as possibilities of renaming or altering description of fish brought into the United States from overseas, perhaps even caught in foreign or international waters, which make up to 80% of seafood consumed in the United States.

As of 2016, the seafood industry had generated 1.2 million workers with jobs and creating a market worth 5.6 billion US dollars as of 2018, but as the pandemic has taken place, "90-95% of markets evaporated overnight."

President Trump has also issued an executive order, proposing U.S. farm-raised fish and shellfish as the new suitable form of seafood consumption in the United States. The executive order is meant to "encourage public-private partnerships and promote inter-agency, intergovernmental, and international cooperation in order to improve global maritime domain awareness… and economic growth," as well as strengthening national export and decreasing foreign competition.

File:Chilean farmed salmon farms - panoramio.jpg

Chile's salmon farms, declared critical industry during the COVID-19 pandemic, are one of the country's major employers.

The pandemic is impacting seafood supply chains on every level, from fisherfolk and coastal communities to large scale processors, distributors, foodservice buyers, and consumers. Many seafood commodities are suffering from unprecedented drops in market value and the communities that capture and produce these commodities have been significantly disrupted. A variety of policy approaches balancing public and economic health have been implemented in response. Canada, Scotland, Norway, and Chile have identified salmon farming as a critical economic sector, loosening pandemic-related restrictions on the industry. In Chiloé, Chile, salmon industry leaders made a voluntary commitment to operate at 50% capacity to reduce contagion risk. In Norway, timelines on all personal and vessel certificates have been extended by three months. In Scotland, fishing vessel owners are receiving federal assistance proportional to their vessel's size. As a precautionary measure, Indonesia has halted imports of live fish from China. In the United States, a coalition of major US seafood producers including Cargill and Trident Seafoods requested federal assistance to mitigate the impact of COVID-19 on the US seafood industry and supply chain in a letter to President Trump sent on March 24, 2020. Specifically, the coalition expressed concern for “the companies and workers who harvest, farm, prepare, process, package, and distribute the food products that we produce in our country”—producers and mid-chain entities in the seafood supply chain. They warn that without immediate financial assistance the COVID-19 pandemic will "cause permanent damage to our nation’s ability to harvest, farm, process, and distribute seafood products.” Three recommendations are given: first to increase USDA Section 32 Farm and Food Support spending by two billion dollars, second to provide 1.5 billion dollars in assistance to the Department of Commerce to respond to the man-made economic disaster of foodservice closures, and third to purchase $500 million of surplus seafood via the Secretary of Commerce and Department of Agriculture. As of May 2020, these requests are far from being met. On May 7, 2020, the US Secretary of Commerce announced an amendment to Sec. 12005 of the Coronavirus Aid, Relief, and Economic Security Act allocating $300 million in financial assistance to COVID-19 affected coastal and fishery communities. On the same day, President Trump enacted the Executive Order on Promoting American Seafood Competitiveness and Economic Growth. The order aims to increase the competitiveness of the American seafood industry via deregulation. Under the order, all eight Regional Fishery Management Councils must provide policy recommendations to "reduce burdens on domestic fishing" and initiate these recommendations by May 7, 2021.

File:UF15A-783 【博多港運】Containers of Japan Rail.jpg

Tens of thousands of reefers, large refrigerated containers, holding seafood were stranded in Chinese ports following the Lunar New Year holiday.

File:Ingredients (16694419627).jpg

Sales of processed seafood products like surimi have increased in response to the COVID-19 pandemic.

China is the world's largest producer, consumer, importer, exporter, and processor of seafood and seafood products. In February of 2020, freight activity in Chinese ports crashed to less than a third normal levels as a result of the COVID-19 pandemic. China's imports and exports plummeted forcing distributors to rapidly find new markets or let their product spoil. The country's ports suffered from severe congestion. With travel restricted and ports barely operational, huge quantities of frozen seafood were stranded at sea for weeks. In March of 2020, Beijing began providing federal assistance to reinvigorate the seafood transporters and distributors. However, most efforts were focused on keeping reefers (large refrigerated containers) plugged in so that fish doesn’t spoil, rather than distributing that food to buyers and consumers.

No country is unaffected by the pandemic and every policy aiming to mitigate the threat of COVID-19 must make compromises. However, the cost of these compromises in low-income nations can be particularly severe. Small scale fisheries make up the majority of the fishing sector in emergent nations. Fishing vessels, landing sites, and processing plants are frequently crowded, even more so where regulations are less prevalent. For example, nearly 10% of Ghana residents are employed by local fisheries. Congregation is the central element of the country's fishing communities. People of all ages gather at landing sites to catch, sell, and process fish. Ghana's coast is dotted by more than 300 landing sites, each of which draws crowds of a hundred or more daily. It's fisheries and others like them tend to be major employers and produce locally available and economically accessible protein, enhancing food and job security. The 2.2 million Ghanaians working in fisheries produce 60% of animal protein in an average Ghanaian diet. Rarely exported small pelagic fish are often smoked and dried, preserving them without the need for refrigeration. These dried fish, known locally as the "people's fish," are essential to the food security of Ghana's poor communities. Notably, the "people's fish" are threatened by the pandemic despite not having a place in globalized supply chains like most seafood commodities. Leaders must choose: close the markets and critically threaten the food security of millions, or leave them open and allow tens of thousands of Ghanaians to congregate shoulder to shoulder daily, encouraging community spread of COVID-19 in a country whose health care system ranks in the bottom 30% worldwide.

Frozen, canned, or otherwise processed seafood products have weathered the pandemic far better than fresh fish, sometimes even showing an upward trend in sales. Historically, consumers have shown a preference for processed seafood over fresh fish because "they feel assured that it is not going to make them sick." While there is no evidence that COVID-19 can be spread by seafood, this belief appears to be significantly shaping consumer behavior. The Chinese online retailer Hema Fresh has seen online orders for processed seafood products like surimi "skyrocket." While consumers appear to be choosing processed seafood for health reasons, this trend puts more of the most vulnerable at risk. Seafood processing plants, often the only employer available for low-income workers, are notoriously cramped and have a poor history of health practices. These externalities (costs that not borne by those who produce and sell goods) are hidden by the conceptual, temporal, and physical distance between the seafood and the consumers in today's interconnected seafood marketplace.

Restaurant industry

Main article: Impact of the COVID-19 pandemic on the restaurant industry in the United States

File:Covid-19 sign, restaurant, Glynn Co, GA, US (cropped).png

May 11: Sign for curbside restaurant service only in Brunswick, Georgia

The U.S. restaurant industry was projected to have $899 billion in sales for 2020 by the National Restaurant Association, the main trade association for the industry in the United States. The industry as a whole as of February 2020 employed more than 15 million people, representing 10 percent of the workforce directly. It indirectly employed close to another ten percent when dependent businesses such as food producers, trucking, and delivery services were factored in.

On March 15, Ohio Governor Mike DeWine and Ohio Health Department director Amy Acton ordered the closure of all bars and restaurants, saying the government "encouraged restaurants to offer carryout or delivery service, but they would not be allowed to have people congregating in the businesses." The next day, Illinois, New York, New Jersey, and Maryland followed suit.

Groups of restaurateurs in New York City and Cincinnati called on governments to provide help to the nation's small and independent restaurants. On March 19 the New York group called for state governments to issue orders for rent abatements, suspension of sales and payroll taxes, and a full shutdown so business interruption insurance coverage would be triggered. On March 20 the Cincinnati group called on the federal government to provide a $225 billion bailout to the restaurant industry.

Several restaurant chains altered their operating procedures to prevent the spread of the virus, including removing seating, restricting the use of condiments, and switching to mobile payment systems. Many restaurants opted to close their dining rooms and instead switch to solely take-out food service to comply with physical distancing recommendations.

According to the National Restaurant Association, 60% of restaurant owners did not think the relief programs would be enough to keep employees on payroll. Restaurants reported $30 billion in losses in March.

Retail

File:Best Buy Line I (49674924422).jpg

March 18: Best Buy lets only a limited number of people into their Union Square store in New York City.

A number of retailers, particularly grocery stores, reduced their opening hours to allow additional time to restock and deep-clean their stores. Major stores such as Walmart, Apple, Nike, Albertson's, and Trader Joe's also shortened their hours. Some grocery store chains, including Meijer, Stop & Shop and Dollar General, devoted a portion of their operating hours to serve only senior citizens. Many grocery stores and pharmacies began installing plexiglass sneeze guards at register areas to protect cashiers and pharmacists, and adding markers six feet apart at checkout lines to encourage customers to maintain physical distance. To prevent hoarding, many supermarkets and retailers placed limits on certain products such as toilet paper, hand sanitizer, over-the-counter medication, and cleaning supplies. However, the Food Marketing Institute announced that its supply chain was not strained and all products would be available in the future. Major retail chains started hiring tens of thousands of employees to keep up with demand, including Walmart (150,000), CVS Pharmacy (50,000), Dollar General (50,000), and 7-Eleven (20,000). Sheetz convenience stores began offering free meals to children in need at select stores in Maryland, North Carolina, Ohio, Pennsylvania and West Virginia. A daily senior shopping hour, checkout line distancing markers, hand washing and sanitizer for employees, disinfecting wipes for customers to use on carts, and a ban on reusable bags became mandatory in Massachusetts on March 25. Many stores began limiting the number of people inside at a time, to increase the typical distance between customers, resulting in outdoor lines with people spaced six feet apart.

Retail sales fell 8.3% in March and 16.4% in April, according to the Commerce Department. The hardest-hit sectors included home furnishings (down by two-thirds over these two months) and clothing (down 89% over these two months).

Milk delivery services experienced demand which significantly exceeded pre-existing capacity.

Shipping facilities

Since consumers were increasingly relying on online retailers, Amazon planned to hire another 100,000 warehouse and delivery workers and raise wages $2 per hour through April. They also reported shortages of certain household staples.

A March 21 article in the Chicago Tribune reported that employees at UPS, FedEx, and XPO often have been pressured not to take time off, even with symptoms such as fever and cough consistent with coronavirus. Public health authorities say the risk is relatively low to customers receiving packages, in part because coronavirus does not live for very long on cardboard, but infection most certainly is a danger for employees working beside crowded conveyor belts.

At its warehouses, Amazon has stopped exit screenings, as well as group meetings at the beginning of shifts, and has staggered shift times and break times. The company also announced it would provide up to two weeks of pay to all employees diagnosed with coronavirus or placed into quarantine, but presumably not for employees who merely have symptoms of fever and cough. Amazon workers complained paid medical leave was difficult to obtain because of limited access to coronavirus testing, and some petitioned the company to extend paid leave to elderly and medically vulnerable workers without a positive test. As small numbers of workers have tested positive for coronavirus, various Amazon warehouses have closed for sanitization, including one in Kentucky for several days. Amazon workers at the Staten Island warehouse and some Instacart workers nationwide separately announced strikes for March 30, demanding access to PPE, better sick pay, hazard pay for Instacart orders, and a longer closure of the Staten Island warehouse for cleaning.

UPS and FedEx suspended all delivery time guarantees but continued domestic pickups and deliveries. International private package deliveries to some countries was completely suspended by government shutdowns; others were operating with delays.

U.S. Postal Service

With many businesses dropping advertising campaigns or closing completely, the United States Postal Service (USPS) experienced a 30% drop in volume and projected a $13 billion loss in revenue for 2020. The service was reluctant to accept a $10 billion loan allocated by the CARES Act because it would increase already high debt levels, and give control over some parts of the agency to the United States Department of the Treasury, possibly advancing the Trump administration's plan to privatize the postal service. It requested $89 billion in grant aid from Congress.

Domestic package delivery continued, with two- and three-day package delivery guarantees extended by one day, due to lack of affordable domestic cargo transportation (presumably due to cancellation of most passenger airline flights). A large amount of mail was held due to sustained business shutdowns, with the USPS extending the time period before returning to sender. The USPS stopped accepting international mail for many countries, either due to suspension of service in the destination country or lack of affordable transportation. Some military and diplomatic mail destinations were also shut down. Some mail destined for Europe was diverted from air to sea transport, with a small number of containers sent by ships departing from the JFK International Service Center in New York for Rotterdam on April 20 and April 27.

Some postal workers complained of lack of social distancing at work and outages of supplies, including masks, gloves, and rubber bands.

Production of emergency supplies

See also: Shortages related to the COVID-19 pandemic

File:Rhode Island National Guard.jpg

A Rhode Island National Guardsman sews cloth face masks on April 6, 2020.

In response to shortages, some alcoholic beverage facilities started manufacturing and distributing alcohol-based hand sanitizer. General Motors opened its manufacturing, logistics, and purchasing infrastructure for use by Ventec, a Washington State manufacturer of medical ventilators. As medical mask manufacturers hired hundreds of new workers and increased output, in response to urgent requests from hospital workers, volunteers with home sewing machines started producing thousands of non-medical masks which can be sterilized and re-used. Fabric was bought privately or donated by Joann Fabrics. The CDC recommended the use of homemade masks (preferably in combination with a full-face splash shield) only as a "last resort" when no other respiratory protective technologies were available, including reused professional masks. Bauer Hockey began manufacturing face shields for medical applications on March 26.

Some U.S. officials and commentators criticized the outsourcing of critical materials—like the production of essential medical supplies—to China.

International aid

Chinese billionaire Jack Ma has donated coronavirus test kits and face masks to the United States. Russia sent a cargo plane with ventilators and face masks. A senior U.S. official said: "We appreciate Russia selling these items to us below market value."

Surge in medical personnel

Several states and non-profit groups started recruiting retired medical personnel to increase staffing in hospitals and at temporary facilities. Some jurisdictions granted emergency medical licenses to inactive doctors and incoming resident and interns, and expanded the tasks that nurses were allowed to do.

Other financial effects

File:President Trump Meets with Banking Leaders (49649253478).jpg

President Trump with representatives of the banking industry, March 11

In February 2020, the American companies Apple Inc. and Microsoft began lowering expectations for revenue because of supply chain disruptions in China caused by the virus. In a February 27 note to clients, Goldman Sachs said it expects no earnings growth for U.S. companies in 2020 as a result of the virus, at a time when the consensus forecast of Wall Street expected "earnings to climb 7%." On March 20, 2020 as part of an SEC filing, AT&T cancelled all stock buyback plans included a plan to repurchase stock worth $4 billion during the second quarter. The reasons AT&T gave for the cancellation was to invest the money into its networks and in taking care of its employees during the pandemic.

In response to the economic damage caused by the pandemic, some economists have advocated for financial support from the government for individual Americans and for banks and businesses. Others have objected to government intervention on the grounds that it would alter the role of the Federal Reserve and enshrine moral hazard as a defining market principle.

Several officials have faced allegations of insider trading, citing sales of their stock portfolios that coincided with private briefings and other statements regarding COVID-19, and almost immediately preceding a major stock market crash on February 20. Senate Intelligence Committee chairman Richard Burr sold up to $1.7 million of stocks while making public statements of reassurances of the government's level of coronavirus preparedness. Georgia senator Kelly Loeffler sold tens of millions of dollars worth of stocks after a closed briefing on the coronavirus. Senator Dianne Feinstein, a member of the Senate intelligence committee, sold between $1.5m and $6m in stock of Allogene Therapeutics, a biotechnology company. U.S. Representative Nancy Pelosi's husband purchased $3.3 million worth of technology stocks expected to surge during a lockdown. On May 14, after having had a warrant served against him by the FBI, Burr announced that he would step down from his position during the investigation.

Telemedicine

The COVID-19 pandemic has led to a sharp increase in the use of telemedical services in the United States, specifically for COVID-19 screening and triage. As of March 29, 2020, three companies are offering free telemedical screenings for COVID-19 in the United States: K Health (routed through an AI chatbot), Ro (routed through an AI chatbot), and GoodRx (offered through its HeyDoctor platform).