Karl E. Weick

Karl Edward Weick (born October 31, 1936) is an American organizational theorist who introduced the concepts of "loose coupling", "mindfulness", and "sensemaking" into organizational studies. He is the Rensis Likert Distinguished University Professor at the Ross School of Business at the University of Michigan.

Early life and education

Weick was born on October 31, 1936 in Warsaw, Indiana. He earned his bachelor's degree at Wittenberg College in Springfield, Ohio. He went on to The Ohio State University earning his M.A. under the direction of Harold B. Pepinsky in 1960 and his Ph.D. under the direction of Douglas P. Crowne and Milton J. Rosenberg in 1962. Although he tried several degree programs within the psychology department, the department finally built a degree program specifically for Weick and fellow student Genie Plog called "organizational psychology".

Career

From 1962 to 1965, Weick assistant professor of psychology at Purdue University in Lafayette, IN. Six months after arriving at Purdue, he received a letter from John C. Flanagan congratulating him on being the 1961-62 Winner of the Best Dissertation of the Year Award in Creative Talent Awards Program sponsored by the American Institutes for Research. Weick submitted an article based on this research to The Journal of Abnormal and Social Psychology, but it was rejected by the editor, Dan Katz. In an unlikely turn of events one of the referees, Arthur R. (Bob) Cohen, wrote the editor indicating that he would like to change his appraisal of the article. This prompted Katz to reconsider the significance of the article. Finally in 1964, Weick's first article to come out of his dissertation was published.

Weick notes that while at Purdue, he was fortunate to develop close ties with faculty in the Krannert School of Management. It was William Starbuck that suggested Weick write a chapter about laboratory experiments and organizations for the first edition of James G. March's Handbook of Organizations, published in 1965. This ultimately established Weick's "identity" as an organizational psychologist.

Also in 1965, Weick moved to the University of Minnesota as associate professor of psychology, and promoted to full professor in 1968. In 1972, he left Minnesota to by a professor of psychology and organizational behavior in the business school at Cornell University, and in 1977 was given the title of Nicholas H. Noyes Professor of Organizational Behavior and Professor of Psychology. From 1977 to 1985, he was the editor of the Administrative Science Quarterly.

In 1984 until 1988, Weick was the Harkins and Co. Centennial Chair in Business Administration at University of Texas at Austin. Finally, he moved to the University of Michigan in 1988, where he remains as the Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology.

Key contributions

Enactment

Weick uses the term enactment to denote the idea that certain phenomena (such as organizations) are created by being talked about.

Managers construct, rearrange, single out, and demolish many 'objective' features of their surroundings. When people act they unrandomize variables, insert vestiges of orderliness, and literally create their own constraints.

Loose coupling

Weick's major contribution to the topic of loose coupling in an organizational context comes from his 1976 paper on "Educational Organizations as Loosely Coupled Systems"(published in the Administrative Science Quarterly), revisited in his review of subsequent uses of the concept, with JD Orton, in 1990's Loosely Coupled Systems: A Reconceptualization.

Loose coupling in Weick's sense is a term intended to capture the necessary degree of flex between an organization's internal abstraction of reality, its theory of the world, on the one hand, and the concrete material actuality within which it finally acts, on the other. A loose coupling is what makes it possible for these ontologically incompatible entities to exist and act on each other, without shattering (akin to Castoriadis's idea of 'articulation'). Orton and Weick argue in favour of uses of the term which consciously preserve the dialectic it captures between the subjective and the objective, and against uses of the term which 'resolve' the dialectic by folding it into one side or the other.

Sensemaking

People try to make sense of organizations, and organizations themselves try to make sense of their environment. In this sense-making, Weick pays attention to questions of ambiguity and uncertainty, known as equivocality in organizational research that adopts information processing theory. His contributions to the theory of sensemaking include research papers such as his detailed analysis of the breakdown of sensemaking in the case of the Mann Gulch disaster, in which he defines the notion of a 'cosmology episode' - a challenge to assumptions that causes participants to question their own capacity to act.

Mindfulness

Weick introduced the term mindfulness into the organizational and safety literatures in the article Organizing for high reliability: Processes of collective mindfulness (1999). Weick develops the term “mindfulness” from Langer's (1989) work, who uses it to describe individual cognition. Weick's innovation was transferring this concept into the organizational literature as “collective mindfulness.” The effective adoption of collective mindfulness characteristics by an organization appears to cultivate safer cultures that exhibit improved system outcomes. The term high reliability organization (HRO) is an emergent property described by Weick (and Karlene Roberts at UC-Berkeley). Highly mindful organizations characteristically exhibit: a) Preoccupation with failure, b) Reluctance to simplify c) Sensitivity to operations, d) Commitment to Resilience, and e) Deference to Expertise.

Weick explained that mindfulness is when we realize our current expectations, continuously improve those expectations based on new experiences, and implement those expectations to improve the current situation into a better one.

Organizational information theory

Organizational information theory builds upon general systems theory, and focuses on the complexity of information management within an organization. The theory addresses how organizations reduce equivocality, or uncertainty through a process of information collection, management and use.

Publications

Books

• 1969, The Social Psychology of Organizing (first edition), Addison-Wesley Pub.
• 1979, The Social Psychology of Organizing (Second edition), McGraw Hill.
• 1995, Sensemaking in Organizations, Sage.
• 2001, Making Sense of the Organization (Volume 1), Blackwell.
• 2001, Managing the Unexpected: Assuring High Performance in an Age of Complexity. with co-author Kathleen M. Sutcliffe, Jossey-Bass.
• 2007, Managing the Unexpected: Resilient Performance in an Age of Uncertainty. with co-author Kathleen M. Sutcliffe, Jossey-Bass.
• 2009, Making Sense of the Organization (Volume 2) The Impermanent Organization, Blackwell.

Articles

• 1976, "Educational Organizations as Loosely Coupled Systems." Administrative Science Quarterly 21:1-19.
• 1984, with Richard L Daft, "Toward a model of organizations as Interpretation systems". Academy of Management. The Academy of Management Review (pre-1986); 9; pg. 284; Apr 1984.
• 1988, "Enacted Sensemaking in Crisis Situation", in: Journal of Management Studies. 25:4, pp. 305–317, July, 1988.
• 2005, with Kathleen M. Sutcliffe and, David Obstfeld, "Organizing and the Process of Sensemaking", in: Organization Science. Vol. 16, nº 4, p. 409-421, Jul/Aug, 2005.

External links

• Leadership When Events Don't Play By the Rules Short essay by Weick
• Complicate Yourself interview with Weick in Wired, April 1996
• The Collapse of Sensemaking in Organisations - The Mann-Gulch Disaster