Service bureau

A service bureau is a company that provides business services for a fee. The term has been extensively used to describe technology-based services to financial services companies, particularly banks. Customers of service bureaus typically do not have the scale or expertise to incorporate these services into their internal operations and prefer to outsource them to a service bureau. Outsourced payroll services constitute a commonly provisioned service from a service bureau.

To its customers, a service bureau offers a combination of expertise in technology, process and business-domains. The bureau business-model depends on the ability to productize services and deploy them in volume to a large customer base. In the modern context, technology often becomes a key enabler to achieving this scale.

See also

• Computer bureau
• Software as a service
• Time-sharing
• Utility computing